Monthly Archives: April 2015

2015 Pool Season Has Arrived

The 2015 Pool Season is finally here. The pool is open on Tuesday – Sunday from 8am to 9pm. Each household is required to have fob to access the pool.

As this is the first Pool Season with RealManage, we would like to ensure our records are updated.   We would request contact RealManage – Amenity Department to provide the following information:

  • Name
  • Property Address
  • Fob #

You can email this information to Service@Ciramail.com or call 866-473-2573

If you do not have a fob to access the pool, we have a few options to obtain a fob to access the pool.

  • Online using the Resident Portal. You can login to the Resident portal and click on Order Access Media / Keys. Follow the instructions and complete the information online and submit payment. The cost for a fob is $25.00. This can be paid online along with completing the required information.
  • Complete a pool waiver form, and submit with payment to the RealManage Amenity Department. Please do not mail cash. Checks or money orders.

Your request will be fulfilled within 24 hours and mailed directly to the property, unless you have noted a different address on the form.

If you experience any issues with your fob or access to the pool, please contact the RealManage Amenity Department. Email to Service@CiraMail.com or call 866-473-2573. Please provide your name, fob#, details of the issue and your email.

We hope you and your family has a fun and safe Summer Season.

Thank you

RealManage – Amenity Department